Privacy Policy

Welcome to NOANKO. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.noanko.com (the “Site”) and purchase our automotive diagnostic tools and accessories.

1. Information We Collect

When you visit the Site or place an order, we may collect the following types of personal information:

– Contact Information: name, email address, shipping and billing address, phone number
– Order Details: products purchased, order history, payment method (note: we do not store credit card details)
– Account Information: username and password when you register on our site
– Technical Data: IP address, browser type, device information, pages visited
– Cookies and Tracking: to enhance user experience and gather site usage statistics

2. How We Use Your Information

We use the information we collect to:

– Process and fulfill your orders
– Communicate with you about your order status, returns, or customer support
– Improve our website, services, and user experience
– Prevent fraudulent transactions and ensure security
– Send promotional emails (only if you have opted in)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties for the following reasons:

– Payment Processors (e.g., PayPal, Credit Card)
– Shipping Providers (e.g., DHL, FedEx)
– Service Providers for website analytics, email marketing, etc.
All third parties are obligated to keep your information secure and confidential.

4. Data Retention

We retain your information as long as necessary to provide our services and for legal obligations such as tax or accounting records. You may request to delete your data by contacting us.

5. Your Rights

Depending on your location, you may have the right to:

– Access the personal data we hold about you
– Request correction or deletion of your information
– Withdraw consent for marketing communications
– File a complaint with a data protection authority

To exercise your rights, contact us at: sales@noanko.com

6. Cookies Policy

We use cookies to enhance your experience and to analyze site traffic. You may control cookies through your browser settings. However, disabling cookies may affect site functionality.

7. Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

NOANKO
Email: sales@noanko.com
Website: https://www.noanko.com